Refund Policy

At Global Shiply, we strive to provide excellent service. However, we understand that things don't always go as planned. This refund policy outlines the circumstances under which we may provide refunds.

1. Cancellation of Shipment

If you cancel your shipment before we have started the shipping process, you may be eligible for a full refund. Cancellations after the shipping process has begun are not eligible for refunds.

2. Lost or Damaged Packages

If your package is lost or damaged while in our possession, we may provide a refund in accordance with our shipping insurance policy. Please note that we are not responsible for damages that occur before the package is in our possession or after it has been delivered.

3. Delayed Packages

We strive to deliver packages on time, but delays can occur due to factors beyond our control, such as weather conditions or customs procedures. In these cases, refunds will not be provided.

4. Refund Requests

To request a refund, please contact us at info@globalshiply.com with your order number and reason for the request. We will review your request and respond as soon as possible.

5. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and your continued use of our services after such changes have been posted indicates your acceptance of the new policy.